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Analyze Supplier performance in RFQs (RFQ KPIs)

Learn how to use the RFQ KPIs to analyze your Suppliers' response rates, response times and award rates.

Overview

On the "Supplier performance in RFQs" page, you see analyzed figures on your RFQs and on your Suppliers' response behavior at a glance – e.g. to recognize how reliably Suppliers respond, or to use response times in Supplier meetings.

What this means in practice:

  • Key figures across all RFQs: RFQs published, Invitations sent, Offers received, Response rate, Median response time and Awards granted

  • Charts on RFQs per month, invitations vs. responses and average response time

  • A table per Supplier with, among others, Response rate, Award rate, Award rate per line item and response time

How to open the key figures

  1. In the sidebar, open Tools → RFQs.

  2. Click "RFQ KPIs" at the top.

  3. Select the time period (3, 6 or 12 months or all time).

  4. If needed, filter by "Supplier", "Responsible" or "Categories".

Requirements and access

  • The key figures must be enabled for your account.

  • At least one published RFQ.

  • Access for all users who are allowed to see RFQs; no additional roles required.

Known limitations

  • The Supplier-related key figures are only shown in this view, not in the Supplier profile or in the Negotiation Cockpit, and are not automatically included in Evaluations.

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