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Add another Contact to a Request afterwards

Here you will learn how to add contacts to an already published Request afterwards or assign it to a different Supplier.

Starting point

To add a Supplier or another Contact to an already published Request afterwards, open the Request in the "Overview" tab.

  • Click the "Add suppliers" button (or select a Supplier list via the arrow next to it).

  • Select the desired Contact (must already exist) and add them.

  • After adding, the Contact is shown in the "Contacts" column.

Suppliers themselves can also share a Request with colleagues via "Share Request".


Assign a Request to a different Supplier

Starting point

Sometimes a Supplier is accidentally created twice. If a Request is assigned to the wrong profile, you cannot "move" it directly. Here is how to send the Request to the right Supplier.

1. Duplicate the Request

Go to the Request overview. Click the three dots next to the Request and select "Duplicate".

2. Find the duplicate

The system creates a duplicate with the status "Draft". If it is not visible: adjust the filters to show drafts.

3. Assign the new Supplier

Open the duplicate. Enter the correct Supplier and adjust other fields if necessary.

4. Transfer data

Open the original Request. Copy relevant information/Documents and paste them into the new profile.

⚠️ Notes

  • Responses stay with the original Supplier (an answered Request cannot be assigned to another Supplier).

  • Data must be transferred manually.

  • The old Request can be closed afterwards. Requests cannot be deleted.

  • Article Requests cannot be duplicated.

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