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Can I still change my response after submitting it?

You can change your response via "Edit response" as long as your customer has not closed the Request.

In short: Yes, via "Edit response", as long as your customer has not closed the Request.

How it works

  1. Open the Request via the link in the email.

  2. Select "Edit response".

  3. Adjust your entries and select "Submit response" again.

Good to know

  • If you resubmit your response, your customer is notified again.

  • If the Request is closed, you can see the date under "Closed on …". Changes are then no longer possible. In this case, please contact your customer.

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